Shipping Policy

Please note that this Shipping Policy only applies to and its Online Store! For our in-store shipping policy, please contact us on our contact page:

Standard Free Ground Shipping – UPS and Fedex offers FREE SHIPPING on any of the products in our curated selection! However, if you reside in a state outside of the 48 continental United States such as Hawaii, Alaska, Canada, or Puerto Rico, additional shipping charges will apply. If you would like a shipping quote for these areas, you can contact our Customer Care Team at [email protected] and we will send you a quote within 1 business day!

NOTE: Light World is unable to ship any merchandise to PO Box Addresses!

In-Store Pickup (Valid for Pennsylvania and New Jersey Customers Only)

If you reside in Pennsylvania or New Jersey, you may pick up your order at our Showroom located at 4625 E. Street Road, Trevose, PA 19053 for your convenience! We ask that you call our Showroom at 215-357-2882 to place an order for pickup.

NOTE: We must receive payment before we can place your order for In-Store Pickup!

Shipping Lead Times – How Long Will My Order Take to Ship?

When selecting an individual product in our selection, a green label will show up below the sku number and product category with an estimated shipping duration. Since the majority of our items will be shipped from the manufacturer and not from us, these durations are only estimates and are based on the general amount of time a particular manufacturer processes and ships orders.

The duration of shipping also depends upon the assumption that a particular item is in stock. We do the best that we can to ensure all stock information in our selection is accurate. In the event an item you placed an order for is out of stock or is on backorder, we will contact and notify you of the estimated shipping date.

After placing your order, you will receive an order confirmation email within 1 business day. In this email, there will be estimated shipping durations for each of the items in your order. These estimated durations are based on the stock of our Showroom and the stock of our manufacturers. If you have purchased an item that is made to order, these estimated shipping durations will also be listed in your order confirmation email.

Once your order has been shipped, you will be contacted with a tracking number for your convenience so you may monitor your order while in transit.

If you have a time sensitive project and require expedited shipping services, we ask that you please contact our Customer Care Team at [email protected] for more information.

Additional Information

  • Light World will not be held responsible for any costs associated with shipping delays
  • Some items will be shipped in multiple containers
  • Most of our products will require assembly
  • We recommend that all of our products be installed by a Licensed Electrician
  • We suggest that scheduling any Installation Services be postponed until you receive your order and have inspected it
  • If you have received an item you would like to return or is damaged, please refer to our Return Policy for further instructions